Privacy Policy

Grand Travel Planners Ltd. (“indiaflights.ca”, “we”, “us”) respects your privacy. This policy explains what personal information we collect, how we use and disclose it, and your choices. We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial law.

Information we collect

Information you give us — when you request a quote, contact us, or book travel, we collect details such as your name, email address, phone number, travel preferences (origin, destination, dates, number and ages of travellers, cabin class) and any notes you provide.

Information collected automatically — like most websites, we may collect limited technical information (such as IP address, browser type, pages viewed and referring page) through cookies and similar technologies to operate and improve the site.

How we use your information

• To respond to your enquiries and prepare travel quotes;
• To arrange, book and service the travel you request;
• To provide customer support, including changes and assistance;
• To send you information about your booking or, with your consent, offers and updates;
• To operate, secure and improve our website; and
• To comply with legal and regulatory obligations.

How we share your information

We do not sell your personal information. We share it only as needed to provide our services, including with:

• Travel suppliers — airlines, tour operators, hotels, consolidators and ground operators required to fulfil your booking;
• Booking and distribution systems — the global distribution and reservation systems we use to search and book travel;
• Service providers — our email, hosting and analytics providers who process data on our behalf under appropriate safeguards;
• Authorities — where required by law, regulation or legal process.

Third-party links and partners

Our site contains links to third-party sites, including hotel booking partners (for example, Expedia). When you follow such a link, the third party’s own privacy policy governs the information you provide to them. We may earn a commission on bookings made through these links. We are not responsible for the privacy practices of third-party sites.

International transfers

Some of our service providers and travel suppliers are located outside Canada (including in the United States). Where your information is processed in another country, it may be subject to that country’s laws. We take reasonable steps to ensure it is protected.

Cookies

We use cookies and similar technologies to operate the site, remember preferences and understand usage. You can control cookies through your browser settings; disabling them may affect site functionality.

Data retention and security

We keep personal information only as long as necessary for the purposes described above or as required by law, and we use reasonable administrative, technical and physical safeguards to protect it. No method of transmission or storage is completely secure.

Your choices and rights

Subject to applicable law, you may request access to or correction of your personal information, and you may withdraw consent to marketing communications at any time. To make a request, contact us using the details below.

Children

Our services are intended for adults. We do not knowingly collect personal information from children except as provided by a parent or guardian in connection with a booking.

Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the most recent revision.

Contact us

Questions or privacy requests? Contact us at quotes@indiaflights.ca or 1-888-227-3799.
Grand Travel Planners Ltd., 2425 Matheson Blvd E, 8th Floor, Mississauga, ON L4W 5K4 · TICO Registration #50020219.